Remember when a video call at work was novel and even kind of a fun change from the usual? Those times are long gone, and these days your team may be losing time and productivity because of inadequate audio-visual technology or software.
Studies show that the average Generation Z employee takes about ten minutes to set up a video meeting. If you account for around five video meetings per week, that time adds up to about a forty-hour week per year. If you extrapolate to how much time it might take the typical Gen X employee, there may be a serious problem.
However, it seems that most employees blame the technology for this loss of time, not a lack of know-how. About 30% of people who frequently meet over video say the employer-provided tools often malfunction, and around 20% said they couldn’t participate in meetings because their hardware or software wasn’t up to snuff.
We’re talking poor microphones, sub-standard webcams or simply the incorrect software.
While hybrid and remote working offer rewards like increased performance and employee engagement, it’s not good enough to lose all this time because of glitches that can be fixed easily.
A quick assessment of the AV tech each employee uses in the office and remotely could pinpoint any slowdowns. It could be as easy as some software training or a new webcam.
Also, don’t be afraid to ask your employees what is slowing them down during video calls. Maybe your system isn’t as user-friendly as you think or it takes a longer than average time to login.
If video calls are taking productivity time away from your employees, contact us. We can help.
Ian Robertson
