Career Opportunities

Systems Administrator

September 2021

 

Robertson Technology Group (RTGroup) is a boutique technology management firm in Victoria, BC, actively seeking to create an energizing workplace culture that brings out the best in everyone.

 

RTGroup is looking for a passionate Technology Support professional to join the team full-time. You’re an ideal candidate if you love a challenge and enjoy working with clients. You’re a roll-up-your-sleeves, positive person with a can-do attitude, who is not afraid of hard work and likes to have fun. You’re also a detail-oriented, attentive team player who approaches work with creativity, innovation and a commitment to quality.

 

At RTGroup, you’ll belong to a specialized team of close-knit technicians and be offered opportunities to grow your career in a professional, fun and rewarding environment. If this sounds like you, RTGroup may be a great fit!

 

In this full-time role you’ll find yourself doing these tasks: 

  • Support, Respond and Analyze

    • Clients at Tier 2

    • Occasional in clients’ offices

    • Security and system alerts

  • Implement and Design

    • New client solutions

    • Cloud (and occasional server) infrastructure

  • Maintain and Monitor

    • Backups and client networks

  • Document

    • Update and contribute to existing documentation 


Technical Skills:

  • Minimum four years of knowledge and hands-on experience with the following technical skills:

    • Networking (routing & switching principles)

    • Windows environments (Hyper-V, Windows Server roles, and Windows 10)

    • VMware

    • Strong TCP/IP and DNS understanding

    • Firewalls/routing appliances (Meraki, among others)

    • Microsoft 365 environment (Exchange Online, SharePoint, Teams, OneDrive, Azure AD and Intune) and Desktop Office Apps

    • Backup platforms and their administration (Datto, Veeam)

    • Knowledge of troubleshooting techniques for all of the above

  • Proficient with Microsoft Office


Characteristics & Competencies:

  • Demonstrate a willingness and ability to continue to learn and grow as a professional

  • Excellent listening skills, memory, focus and ability to prioritize and manage time

  • Excellent spoken and written English skills

  • Ability to communicate effectively and present a positive, professional attitude

  • Clean Criminal Records Check

  • Legally entitled to work in Canada (have Canadian citizenship or permanent resident status)

  • N or full driver’s license and two years’ clean driving history

  • Fully vaccinated for COVID-19

  • Reside in Victoria, BC, Canada


RTGroup offers:

  • Competitive pay

  • Full Benefits (Medical, Dental, and Vision)

  • Communications allowance and car allowance

  • Education reimbursement


How to Apply:

Please send your resume with a cover letter describing why you are an excellent candidate for this position to careers2021@rtgroup.ca. Only applicants willing and able to work from home in Victoria, BC will be considered.

 

COVID-19 Safety Measures:

  • Remote interview process

  • Social distancing guidelines in place

  • Sanitizing, disinfecting and cleaning procedures in place

  • Work from home

  • Personal protective equipment provided

  • Virtual meetings

  • All staff required to be fully vaccinated for COVID-19